Technical Author (Mechanical maintenance/Installation Engineer)
Join us as a Technical Author to provide technical advice and develop technical content for SFG20 customers. If you have a background as a mechanical maintenance/installation engineer then apply!
We usually respond within a week
About us
SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings.
Our mission is simple, to make buildings better using our standard, software and expertise. Our vision is to become the leading authority for built environment maintenance that protects and enhances quality of life.
How this role helps us to achieve our mission
The Technical Author plays a crucial role in helping our customers create and maintain safer buildings by providing technical expertise to both internal and external stakeholders, researching, and writing technical content to continually develop and expand the dynamic SFG20 library of maintenance schedules.
Key Responsibilities
- Carry out research to produce high-quality technical maintenance-related content, ensuring all documentation complies with technical, legislative and statutory requirements.
- Create SFG20 maintenance schedules and revise them regularly to align with changes in the industry, including schedule and task descriptions, maintenance actions, maintenance intervals and time taken to carry out listed maintenance.
- Conduct thorough reviews and edits of technical documents to ensure clarity, accuracy, and consistency.
- Collaborate with subject matter experts to ensure the accuracy and completeness of technical content.
- Participate in product design reviews and provide feedback from a documentation perspective.
- Provide technical advice to SFG20 colleagues and external parties.
- Organise and manage document repositories to ensure easy access and retrieval of technical information.
- Implement version control and document management best practices.
- Test documentation against practical use cases to ensure usability and effectiveness.
- Implement feedback from stakeholders and users to improve documentation quality continuously.
- Collation and analysis of technical issues, trends and update
- Stay abreast of relevant developments relating to the technical and safety aspects of the building services sector and best practices in technical writing.
Essential Criteria
- Demonstrable experience in mechanical engineering, with significant experience in maintenance, installation or design.
- Strong understanding of mechanical engineering principles, maintenance and legislative requirements for mechanical building services
- Excellent technical writing and communication skills, with the ability to clearly explain complex technical concepts.
- Working knowledge of Facilities Management, particularly in mechanical installations, and current regulations, industry standards, and codes of practice.
- Familiarity with building handover documentation such as operation and maintenance manuals, record drawings, manufacturers’ literature, and test certificates.
- Ability to interpret legislation, standards, and best practice guides to draft and produce SFG20 technical documentation.
- Effective communication with technical experts in the Facilities Management and Building Services sector.
- Understanding of user needs and requirements to tailor documentation accordingly.
- Flexibility to quickly adapt and update documentation to reflect industry changes
- Excellent written and oral communication skills.
- Proficiency in Microsoft Office and Adobe Acrobat, and a high level of computer literacy.
Desirable Criteria
- Bachelor’s degree in mechanical engineering or related field, or equivalent industry experience
- Certifications in technical writing
Additional Information
All candidates must be able to demonstrate a pre-existing right to work and travel within the UK. We are unfortunately not able to offer sponsorship. Documentary evidence will be required.
All offers are subject to satisfactory vetting and reference checks.
Our Benefits:
- 🏖 26 days holiday + Bank holidays + buy up to 5 days
- 🏥 Private Medical insurance with BUPA
- 🏡 Remote/Hybrid first policy
- 💙 Employee Assistance programme with WeCare
- 👨👩👧 Enhanced family leave
- 🏋️♂️ Gym Discounts
- 🚀and more!
Equal opportunities for everyone
Diversity and inclusion are our priorities, and we’re ensuring we have lots of support so our people can grow at SFG20 and do their best work!
We embrace diversity by fostering an inclusive environment where everyone feels welcome, safe and able to bring their whole self to work.
We’re an equal opportunity employer. Applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.
If there’s anything we can do to accommodate your specific situation, please let us know.
- Department
- Product and Professional Services
- Role
- Technical Author
- Locations
- Remote
- Remote status
- Fully Remote
- Employment type
- Full-time
About SFG20
SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings.
From small and medium-sized enterprises to large international corporations, we serve a broad and diverse range of sectors, including healthcare, education, government, sports and leisure, residential properties, and many others.
Our mission is simple yet powerful: to make buildings better using our standard, software, and expertise. Ask yourself, do you want to be part of a company that protects and enhances quality of life on a daily basis?
Technical Author (Mechanical maintenance/Installation Engineer)
Join us as a Technical Author to provide technical advice and develop technical content for SFG20 customers. If you have a background as a mechanical maintenance/installation engineer then apply!
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